PASSAGES: 15 Quotes for New Year Contemplation


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“An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.”

─ Stephen R. Covey

“No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.”

─ Peter Drucker

“Hire people, who are better than you are, then leave them to get on with it. Look for people who will aim for the remarkable, who will not settle for the routine.”

─ David Ogilvy

“Be willing to make decisions. That’s the most important quality in a good leader. Don’t fall victim to what I call the ‘ready-aim-aim-aim-aim syndrome’. You must be willing to fire.”

 ─  T. Boone Pickens

“You will never understand bureaucracies until you understand that for bureaucrats, procedure is everything and outcomes are nothing.”

─ Thomas Sowell

“If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don’t have to manage them.”

─ Jack Welch

“What’s a brand? A singular idea or concept that you own inside the mind of the prospect.”   

─ Al Ries

“Improving your brand is an investment in building your personal profile, reputation and the results you will achieve.” 

─ Rachel Quilty

“If you don’t get noticed, you don’t have anything. You just have to be noticed, but the art is in getting noticed naturally, without screaming or without tricks.”

– Leo Burnett

“You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied.” 

─ Jerry Fritz

“People don’t want to communicate with an organization or a computer. They want to talk to a real, live, responsive, responsible person who will listen and help them get satisfaction.”

─ Theo Michelson

“Design is the method of putting form and content together. Design, just as art, has multiple definitions; there is no single definition. Design can be art. Design can be aesthetics. Design is so simple, that’s why it is so complicated.”

─ Paul Rand

“During a political campaign everyone is concerned with what a candidate will do on this or that question if he is elected except the candidate; he’s too busy wondering what he’ll do if he isn’t elected.”

─ Everett Dirksen

“Effective communication is 20% what you know and 80% how you feel about what you know.”

─ Jim Rohn

The quality of life is determined by its activities.”  

Aristotle

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December 31, 2013 · 12:02 am

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